1. Introduction

This Privacy Policy explains how Repair Robots S.L. (“we”, “our”, “us”) collects, uses, and protects personal information provided through our website https://www.repair-robots.com (“Site”).

We are committed to protecting your privacy and handling your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Repair Robots S.L.

Larzabal 25, 6C

20100 Rentería, Gipuzkoa, Spain

Tax ID: B75025304

Email: info@repair-robots.com

3. Information We Collect

We collect only the data necessary to respond to your inquiries and improve our services.

Information you provide voluntarily:

• Name, company name, and contact details (email, phone number) when filling out our contact or quotation forms.
• Any information you choose to include in your message.

Automatically collected information:

• Technical data such as IP address, browser type, and pages visited, collected through standard server logs and security tools.We do not use cookies or analytics tracking for marketing purposes.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To respond to your inquiries or requests submitted through the website.
• To communicate project details, quotes, or technical information.
• To ensure website functionality and security.

Legal basis:

Processing is based on your consent (when submitting a form) or on our legitimate interest in maintaining business communication with clients and partners.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

Once communication or collaboration ends, data is securely deleted.

6. Data Sharing and Transfers

We do not sell, trade, or rent personal information to third parties.

We may share data only with trusted service providers (e.g., hosting providers) that help us operate our website.

These providers are bound by strict confidentiality and data protection agreements.

No data is transferred outside the European Economic Area (EEA) unless adequate safeguards are in place.

7. Your Rights

Under the GDPR, you have the following rights:

• To access, correct, or delete your personal data.
• To restrict or object to processing.
• To withdraw consent at any time.
• To request data portability.

You may exercise these rights by contacting us at info@repair-robots.com.

If you believe your rights have been violated, you also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

8. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

Our hosting environment is managed under secure protocols, and access is restricted to authorized personnel only.

9. International Visitors

This website is operated from Spain but accessible globally.

By using our Site, you consent to the processing of your information in accordance with this Policy and applicable European data protection standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

All updates will be posted on this page with a new “Last updated” date.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 info@repair-robots.com

📍 Repair Robots S.L., Larzabal 25, 6C, 20100 Rentería, Gipuzkoa, Spain